If force majeure or force majeure makes it impossible to carry out the trip or part of it, we will not be obliged to reimburse the customer.
If force majeure or force majeure makes it impossible to carry out the trip or part of it, we will not be obliged to reimburse the customer. However, we will refund at our discretion depending on various factors, such as the number of participants, the cancellation policy of hotel operators, bus operators, etc. Indian travel consultants’ decision on the refund amount is final.
Please allow at least 15-45 days to process your refund (if the deadline has arrived).
We clearly understand that no refunds are possible if services such as hotels, tours, vehicles, cruises, meals, entrance fees, and optional tours are not used or become unavailable.
Refunds for changes and/or cancellations (if applicable) will be issued directly to the customer for bookings made directly with the Company by NEFT/RTGS/cross-check or credit card, and refunds will be credited to the credit card account. Company credit, if required. Please allow at least 45 days to process your refund.
No refunds for any reason for unused services (meals, entrance fees, optional tours, hotels, transportation, tours, etc.)
Services canceled following the Advance Booking and Reservation Policy will be refunded using the same form of payment (if applicable) with fewer cancellation charges plus actual bank charges. (If you pay by bank transfer to your bank account, the online banking/credit card/debit mode will be returned to each credit card account. It will take one day.
Customers can keep the refund amount in their account and retrieve the credit proof and use it within 24 months.